Privacy Policy

Last Updated: November 18, 2025

Welcome to Sooqra One. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our e-commerce website or services. Your privacy is our priority, and we are committed to transparency in our data practices.

1. What We Collect

  • Order Information: Name, email, phone number, shipping address.
  • Account Information: Email, hashed password, profile image.
  • Newsletter: Email, optional name.
  • Payment Information: Processed securely through payment gateways (we don't store card details).
  • Analytics: Facebook Pixel (planned for future use).
  • Services Used: Firebase, NextAuth, Mailchimp, Brevo, Cloudinary, and other e-commerce tools.

2. How We Use Your Information

  • Process and fulfill your orders.
  • Respond to contact requests and customer inquiries.
  • Manage user accounts, logins, and profiles.
  • Send order confirmations, updates, and shipping notifications.
  • Send opt-in marketing newsletters and promotional offers.
  • Improve our website, products, and user experience.

3. Data Protection

We implement robust security measures to safeguard your data. Passwords are securely hashed, payment information is encrypted, and we never sell or share your personal information with third parties for marketing purposes without your consent.

4. Your Rights

You can contact us at contact@sooqraone.com to:

  • Access or update your personal data.
  • Request account deletion.
  • Unsubscribe from marketing communications.
  • Request information about data we hold about you.
  • Withdraw consent for data processing.

5. Children's Privacy

We do not knowingly collect data from users under 13. If such data is identified, we will promptly delete it.

6. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted here with a new revision date. We encourage you to review this page regularly.

7. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Our website may also use third-party services like Google Analytics and Facebook Pixel for analytics and advertising purposes.

8. Third-Party Services

We use trusted third-party services for payment processing, email marketing, analytics, and hosting. These services have their own privacy policies, and we recommend you review them. We only share necessary information with these providers to deliver our services.