Get in Touch

We're here to help! Whether you have questions about orders, need support, or want to partner with us.

24/7 Support
Quick Response
Secure & Safe

Contact Information

Phone Support

Call us for immediate assistance

+880 1571-083401

10 AM - 8 PM (Sat–Thu)

Email Support

Email us for detailed inquiries

contact@sooqraone.com

Response within 2-4 hours

Office Address

Visit our headquarters

Dhaka, Bangladesh

By appointment only

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We respect your privacy and protect your personal information. Your data is secure with us and will only be used to respond to your inquiry.

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Common Questions

Quick answers to frequently asked questions

How do I track my order?

Once your order is shipped, you'll receive a tracking number via SMS and email. You can also track from your account dashboard.

What is your return policy?

We offer 48-hour returns for defective or incorrect items. Items must be unused with original packaging.

Business Hours

Our customer support team is available to assist you during these hours.

Monday - Thursday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
FridayClose

Emergency Support

For urgent order-related issues outside business hours, contact our WhatsApp support.

WhatsApp Support